15% off on entire online store    promo code: MJL19

How do I place an order?

Placing an order with M Jafferjees is simple! Just follow the steps on the screen. Add the items you desire to your basket and when you are done, just click Checkout. The Checkout page will ask you to fill out a few details and will move you towards shipping and payment method. You will receive an email confirming your order which will then be processed and shipped to the address as desired!

What are the delivery time and charges?

Currently we are only Delivering within Pakistan. We will be offering International deliveries very soon.

We are offering FREE DELIVERY (within Pakistan) for Orders above Rs. 2,500. For orders up-to Rs. 2,500 a flat rate of Rs. 200 will be applied for Deliveries in Karachi and Rs. 300 for Deliveries within Pakistan.

Depending on the availability of the product(s) you are Ordering, it might take 5 to 10 working days to dispatch your Order for regular quantities. We also accept Bulk Orders, please visit our Corporate Inquiries page to learn more about our Services. If you have opted for Pick-up from Store, your Ordered Product(s) will be available at your selected store within 5 to 10 working days and you shall be notified accordingly.

What about Tariff & Taxes?

Dear Patrons, you are responsible for duties and/or taxes that are levied at the point of entry into the destination country.
M Jafferjees has no jurisdiction over this.

Which Payment Methods are available on Mjafferjees.com

We accept the following payment methods:

  • Credit Card
  • MasterCard, Visa Only (Please note: All transactions on M Jafferjees are encrypted and secured.)

  • Cash On Delivery
  • Cash On Delivery, Pakistan Only

How do I make a complaint?

In you’d like to make a complaint, please email us on assist@mjafferjees.com with complete details and we will surely investigate the matter for you.

Pick Up in Store

MJ also offers this exclusive service to you!
When you place an order online, you have the option to select “pick up in store” and choose the store to which you would like to have your order delivered.
Once your chosen product(s) has reached the given store, you will be duly notified.
The Pick-up Service is available at the following stores:

  1. Atrium Mall, Karachi
  2. Packages Mall, Lahore
  3. The Centaurus Mall, Islamabad
  4. 189 Y Block DHA, Karachi
How do I change or Cancel my order?

Once your order has been processed, it cannot be cancelled or changed. You may contact us if you have to cancel or change your order however, MJ will not guarantee your request will be accepted.

How do I track my order?

You can use the following link to track your order, 48 hours after your order has been shipped.

Does the actual product vary from what is seen on the website?

The images displayed on the website are as accurate as possible. However, difference in computer monitors may/could cause color variation. Please understand that our products are made from 100% top grain and/or full grain leather. Due to leather being a natural material, differences in grain and color variation may occur. This guarantees the genuineness of the article.

What personalization does MJ offer?

MJ offers debossing services. Debossing involves a brass dye that is heated, and hand stamped into the leather surface. This debossing can be done blind (with no color), or with a foil color. Our foil color options include Gold and Silver only.

Does MJ Offer volume discounts and/or create Dye for Corporate Logos?

Absolutely! Please use our Corporate Page to place your queries.

What happens when an item is out of stock?

For queries about out of stock items, please contact us .